WHAT DO I NEED TO DO TO DISCUSS A POTENTIAL ORDER?

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Firstly get in touch via the contact form or email me at hello@leopardcherries.com so we can have a chat about what you are looking for, if I have availability for when you would like them, and to discuss a price quote.

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DO I HAVE TO PAY A DEPOSIT?

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For personalised orders £100 and under a minimum of £50 deposit or full payment is required prior the design process.
For orders £100 and over a 50% of the total is required prior the design process.
The balance will then be due once you are happy to approve your designs for print.

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HOW LONG WILL IT TAKE?

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 Prior ordering I will confirm when the earliest I will be able to start work on your order.. 
Once the deposit or full payment has been paid and the personalisation details have been received I will begin to create your items.
I aim to send you a watermarked digital proof with 5-7 working days after the date agreed to start work on them so you can check over the details, spelling and grammar, and ensure you are happy with the design.

You can also make any changes at this point. 

Once you have approved the design and the balance payment has been received the artwork will go to print! 
Please note that changes cannot be made after the artwork has gone to print so please be careful to check all details, spelling, grammar and design carefully.  Refunds cannot be granted due to spelling errors, date changes, etc. If a re-print is needed due to these reasons, a price can be discussed. 

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WHEN WILL I RECEIVE MY ITEMS?

 

Processing can vary however generally custom orders take between 2 - 6 weeks from the time of receiving your deposit and personalised wording. 
This also depends on the number of artwork changes that are required and how quickly designs are approved. After approving the designs, printing and dispatch takes around 7-14 days so please ensure all approvals are made as quickly as possible especially if your special day isn't too far away!
I will always do my very best to have your order with you as quickly as possible.​​

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CAN I HAVE A DISCOUNT?

 

I'll always try to offer the best price and this is reflected in my current prices, but please remember that this is a business and design work takes time so further discounts are not offered. 

You can find the most up to date price list here. 

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WHO WILL DELIVER MY ITEMS?

 

For local deliveries (HU area), if possible, I will deliverer the myself at no extra charge. For further afield, shipment is dispatched via ROYAL MAIL, DPD or EVRI. The price will be discussed within the price quote as it depends on the amount you are ordering.

If possible, items will also be sent to a postal drop off point (such as a post office) for you to collect rather than a home delivery

(We all know of delivery drivers who like to leave packages out in the rain!)
Should you wish for an alternate shipping company please get in touch to discuss. 

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IMPORTANT - PRINTED WEDDING STATIONERY SUCH AS INVITATIONS AND ON THE DAY SIGNAGE CAN ONLY BE DELIEVRED TO THE HU AREA OR AVAILABLE FOR COLLECTION.